Terms of Service
Please read these terms carefully before using our AI receptionist services.
Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client" or "You") and Beauty Drop AI ("Company", "We", "Us", or "Our") regarding your access to and use of our AI receptionist services.
Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
User Acceptance
You represent that you are of legal age to form a binding contract and are not barred from receiving services under applicable laws.
Business Usage
If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Service Description
What We Provide
Beauty Drop AI provides an AI-powered receptionist service designed to handle calls, schedule appointments, and manage client inquiries for beauty and wellness businesses.
Your Responsibilities
Account Security
- Maintain confidentiality of account credentials
- Notify us immediately of unauthorized access
- You are responsible for all activities under your account
Acceptable Use
- Do not use services for illegal purposes
- Do not interfere with service performance
- Do not attempt to reverse engineer the AI
Data Accuracy
- Provide accurate business information
- Keep services and pricing up to date
- Ensure staff schedules are current
Prohibited Activities
- Harassing or abusive language with AI
- Using service to spam or solicit
- Reselling the service without authorization
Payment Terms
Subscription & Billing
Transparent pricing with flexible payment options.
Subscription Plans
We offer various subscription plans with different features and pricing tiers. All prices are clearly displayed on our pricing page and subject to change with 30 days notice.
Refund Policy
We offer a 30-day money-back guarantee for new subscribers. Refunds will be processed within 5-7 business days after approval. Services used during the refund period may be subject to usage fees.
Service Availability
While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted service availability due to maintenance, updates, or unforeseen technical issues.
Scheduled Maintenance
- • Advance notice provided when possible
- • Typically scheduled during low-usage periods
- • Service credits may apply for extended outages
Emergency Issues
- • 24/7 monitoring and rapid response
- • Status updates provided on our website
- • Priority given to service restoration
Intellectual Property
Our Rights
All intellectual property rights in the Beauty Drop AI service, including software, algorithms, trademarks, and proprietary technology, remain the exclusive property of Vortex AI, Inc.
You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.
Your Content
You retain ownership of any content you provide to us (business information, customer data, etc.). By using our service, you grant us a license to use this content solely for providing our services to you.
Limitation of Liability
Important Legal Notice
Please read this section carefully as it limits our liability and affects your legal rights.
To the maximum extent permitted by law, Vortex AI, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Maximum Liability: Our total liability for any claims shall not exceed the amount you paid for the service during the 12 months preceding the claim.
Termination
By You
You may terminate your account at any time by:
- • Cancelling through your account dashboard
- • Contacting our support team
- • Written notice to our address
By Us
We may terminate your account for:
- • Violation of these Terms
- • Non-payment of fees
- • Illegal or fraudulent activity
- • Upon 30 days written notice
Effect of Termination
Upon termination, your access to the service will cease immediately. We will retain your data for 90 days to allow for reactivation, after which it will be permanently deleted unless required by law.
Governing Law & Disputes
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles.
Jurisdiction
Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Clark County, Nevada.
Alternative Dispute Resolution
We encourage resolving disputes through good faith negotiation. If unsuccessful, disputes may be resolved through binding arbitration under the rules of the American Arbitration Association.
Contact Us About These Terms
If you have any questions about these Terms of Service, please contact us:
Beauty Drop AI, Inc.
Legal Department
123 Innovation Drive, Suite 400
San Francisco, CA 94105
Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.